Trabajo: Commercial Services Lead position offered in Mid-Devon

Hola familia,

Os paso una oferta de trabajo en mi empresa - La razón por la que el chico que estaba ha dejado el puesto es el Brexit (literalmente!), es Irlandes y ha decidido llevarse a la familia de vuelta a su isla. Aqui teneis su mensaje de despedida y debajo la información de la oferta tal como ha sido publicada en la empresa.

Un saludo y suerte!

Hi All,

Tomorrow is my final day at work ,

I would like to thank everyone I have worked with for their knowledge and assistance over the past three years,

I will look back on this time fondly.

I will be heading to spoons for a drink or four after work tomorrow if anyone fancies a pint and final catch up before I up sticks and move back to the Ireland.

Finally, I wish everyone the best of luck in the future and hope for the continued growth of EJ.


Thomas Conroy
Financial Accountant

Ahora la oferta,

Good morning all,

Please find attached job advert for Commercial Services Lead – closing 25th January 2019.

Please note that we are accepting applications from Contractors / Agency staff.

Should you wish to see a job description for either of the vacancies, please liaise with your Line Manager or HR

The Role
The Commercial Services team exists to support the business by being responsible for all aspects of customer order processing & invoicing. The role also supports the Commercial team in many aspects of reporting and some administration duties. This will be achieved by working with both Commercial and Supply chain colleagues to ensure the business vision for Commercial Services is met.
This role is responsible for maintaining the department processes and ensuring that they run smoothly and any issues that arise are dealt with promptly. The key performance indicators for the roles are the OTIF measures, order accuracy as well as task specific KPI’s.
 Responsible for the prompt and accurate processing of all customer orders (including Dendron), invoices, picking tickets & queries within EJ’s customer base. Checking all orders against Demand Control and highlighting any issues with the Commercial Team for decision making.
 Own and maintain the completion & submission of Daily Estimated Sales report, the Customer Services KPI reporting e.g. Shortages and OTIF (including Dendron) and the collation of customer EPOS data with responsibility for basic analysis of the data and weekly reporting.
 Own and coordinate the aging stock process including the financial forecast.
 Control the general running, set-up and user interface of the order processing module within the ERP system (IBS) and the Electronic Data Interchange system (EDI)
 Own and coordinate the enquiries process by routing to the relevant department, ensuring accurate records are kept and reporting is up to date.
 Responsibility for raising and tracking PO’s within the commercial and promotional spend remit.
 Maintain a continuous improvement mindset & drive to improve and update processes & procedures.
 Supervise the Commercial Services Coordinator to ensure that all responsibilities are covered.
 Assist in the updating of the Demand Forecast from the Forecast Pro System into the Demand Review Spreadsheet and pivot table. Update all relevant PowerPoint reports with the monthly data.
Qualifications / Skills
 Strong analytical and numeracy skills
 IT literacy & ability to adapt to new systems including a good standard of Excel capability i.e. Pivot tables and vlookups.
 Excellent communication skills, the ability to foresee and communicate issues to enable resolution
 Effective influencing skills, the ability to work cross-functionally with contacts to ensure that service remains our business priority
 A collaborative working style with the ability to build partnerships with key stakeholders
For more information on this role, or a copy of the full Job Description, please contact

Interesados por privado,


Bandera de Reino Unido Raspicha 366 31 519 Exeter, Devon (Reino Unido)


Update del post - han contratado a una persona que se unirá a la empresa en 2 semanas.

Un saludo

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