We came across your CV in our Database. At the moment we are looking for a number of German Speakers for our client based in Venlo, Netherlands.
German Corporate Client Support for an international bank – Venlo, Netherlands – Start Immediately
Fluent German and English
Experience in a customer service environment, call centre or an international business setting is a strong advantage but is not necessary
Strong organizational and multi-tasking skills in a dynamic, changing environment
Team-player qualities that reflect open-mindedness and flexibility
A pro-active approach showing initiative, problem solving and responsiveness
Demonstrated customer service orientation and a track record of commitment to quality
Detail-orientation, grounded and able to stay focused on broader goals and objectives
Proficiency in general office software - experience with ERP systems is preferred
Effective written and spoken communication in German and English
As a Customer Service Agent you will be assisting corporate Clients with their queries related to financial services provided
Analyze query to be able to understand best possible solution
Manage relationship with the Client to ensure positive perception of the bank is not diminished
Liaise with other teams within the organization of the bank to be able to provide most complete and speedy response to queries
Understand financial nature of queries and respond on an adequate level of professionalism
Prioritize issues and maintain quality of service offered despite of the high level of pressure
Manage different systems at the same time to be able to search for the information required in a speedy manner
Accurately log cases in the system making complete use of all possibilities given by the system and while talking to the Client
Work towards achieving agreed targets
Relocation of 2300 Euro (reimbursed after 3rd month of employment)
4 weeks paid training
Public transport scheme up to 300 Euro per month (Bus/Train/Car)
Sports & Social Club
Salary: 10.38 per hour
Working hours: 32 - 36 per week
Start date: 1st of June 2012
mgi recruitment Candidates
As a mgi recruitment Candidate, you will receive the best and most urgent opportunities for multilingual job seekers.
Here at mgi recruitment, we do everything in our power to help you secure the perfect job and guide you through the recruitment process step by step.
With years of experience under our belt, we know exactly what our clients are looking for in an interview and a new employee.
Simply send me your CV in English to: email@example.com and I will call you immediately to discuss the role in detail.
I’m looking forward to hearing from you.